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Contact EDI Support Services

EDI Support Services Holiday Schedule

 

EDI Support Services Help Desk

Phone

Commercial Lines of Business
800-967-7902

Medicare Lines of Business
877-908-8431 (Part A & Part B)
866-497-7857 (Minnesota Part A only)

Hours of Operation

Monday, Tuesday, Thursday and Friday 8:00 A.M. - 5:00 P.M. (your time zone)
Wednesday 10:00 A.M. - 5:00 P.M. (your time zone)

FAX

701-277-7850

Mailing Address

EDI Support Services
PO Box 6729
Fargo, ND 58108-6729

Email

For non-critical questions or issues:
support@edissweb.com
For concerns or praise to EDISS management:
edimgmt@edissweb.com

Be sure to include the following when contacting us via email:

  • Your name
  • Business name and location
  • Business phone number and extension
  • Complete description of your issue

To ensure delivery to your inbox, please add these addresses to your address book or safe list.

Do not e-mail requests to EDISS for issues such as the status of a claim or remittance or questions about claim processing and denials. EDISS does not handle such inquiries. Send these requests to the appropriate Call Center: Part A Provider Call Center, Part B Provider Call Center, or the CAP Physician/Vendor Contact Center.

 

Region D DME Contact Information

National Government Services
866-311-9184
Ngs.CEDIHelpdesk@wellpoint.com
8:00 a.m. - 8:00 p.m. (CT)

 

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