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EDISS to End Support of Modem Technology
For All Direct Submitters
With technology and connectivity advancements through the years, modem technology has outlived its relevancy within the Healthcare industry. Noridian Healthcare Solutions (NHS) has begun its efforts to sunset support of modem technologies.
NHS will no longer support modem functionality after October 1st, 2018.
Any provider or vendor who utilizes modems for connectivity and data exchange with Noridian will need to find alternative methods for this transfer. To learn more about this effort, click here.
NOTE: NHS and EDISS cannot assist with making this decision for your organization. We encourage your facility to research and determine which Network Service Vendor fits with your unique needs.


EDISS Remittance Advice Process Change
Based on recent CMS direction involving suppression of Standard Paper Remittance Advice (SPR) outlined in Change Request (CR) 10151, EDI Support Services (EDISS) is implementing a process change for Medicare 835 Remittance Advice recipients.
CR10151 eliminates the issuance of SPRs to providers/suppliers who have been receiving Electronic Remittance Advice (ERA). More details around the CR can be found here:
Part B providers are encouraged to register for the full remittance advice option in NMP. For more information on NMP registration and functionality, please visit

Production Alerts

Remittance Advice Delay Identified and Resolved – 3/19/2018
For Medicare Part A (AZ, CA, HI, ND, NV, MT, SD, UT and WY)

The Remittance Advice (835) delay for all affected Medicare Part A states from March 19, 2018, has been resolved. 835 files have been delivered and are available for retrieval.

277CA Report Delivery Delay Identified and Corrected – 3/19/2018
For Medicare Submitters

EDISS is currently experiencing a 277CA report delivery delay associated to 837 files submitted after approximately 9:00 am (CST) on 3/18/2018 through current.

Processing Issue Identified and Corrected – 3/12/2018
For All EDI Gateway Submitters

EDI Support Services (EDISS) identified a processing issue within the EDI Gateway that affected report delivery for 837 files between 6:45 am (CT) on 3/9/2018 through 2:00 pm (CT) on 3/10/2018. Reports for these files are now available for retrieval.

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