Contact EDI Support Services
All hours of Operation are listed in Central Standard Time.
EDI Support Services Help Desk
- Telephone Number
- 1-800-967-7902
- Hours of Operation
- Monday, Tuesday, Thursday and Friday 8:00 A.M. - 5:00 P.M. (CT)
- Wednesday 10:00 A.M. - 5:00 P.M. (CT)
EDI Support Services fax line
- 1-877-269-1472
EDI Support Services mailing address
EDI Support Services
PO Box 6729
Fargo, ND 58108-6729
EDI Support Services email
Please note: When using e-mail to contact us, include the following information:
- Your name
- Business name and location
- Business telephone number and extension
- Complete description of your issue
To ensure delivery to your inbox (not bulk or junk mail folders), please add support@edissweb.com to your address book or safe list.
EDI Support Services management email
Please note: You can use this email to voice concerns or praise to the EDISS management. When using e-mail to contact us, include the following information:
- Your name
- Business name and location
- Business telephone number and extension
To ensure delivery to your inbox (not bulk or junk mail folders), please add edimgmt@edissweb.com to your address book or safe list.
Region D DME EDI Contact Information
National Government Services
Telephone: 866-311-9184
Hours: 8 am - 8 pm CT
E-mail: ngs.CEDIHelpdesk@wellpoint.com
Do not e-mail requests to EDISS for issues such as the status of a claim or remittance or questions about claim processing and denials. EDISS does not handle such inquiries. Send these requests to the appropriate Call Center: Part A Provider Call Center, Part B Provider Call Center, or the CAP Physician/Vendor Contact Center.