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Update: New Gateway Intermittent Connectivity
For All New Gateway Submitters
EDISS implemented updates on December 18, 2016, to the new Gateway system to correct issues that are currently being experienced by Submitters. We are still seeing intermittent connectivity issues and are continuing to problem-solve and work toward a resolution.
EDISS apologizes for any inconvenience this may be causing and will provide an update once the system connectivity issues have been fully resolved.
Legacy Gateway Dial-Up Availability
For All Legacy Gateway Submitters
The EDI Support Services (EDISS) legacy Gateway is currently experiencing functionality issues when connecting via modem. Submitters uploading electronic files since December 18, 2016, are receiving errors on the TRNACK report. EDISS apologizes for any inconvenience this may be causing and will provide an update once the system functionality is restored.