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Registration

Getting Started

• Advantages of Electronic Claims
• Benefits of Electronic Remittance Advice
• Password Information for EDISS Gateway and EDISS Connect
• Enrolling with Connect: Q&A Session Held 4/20/2023
• Frequently Asked Questions Last Updated 7/30/2019
• FAQ on 5010 Electronic Remittance Advice (ERA)

 

Online Registration

EDISS 'Connect' is a user-friendly online registration tool that allows providers to update basic facility information, manage billing NPIs, update lines of business, add or change vendor associations, and select electronic transactions online.

The use of Connect is required for all providers. Begin your online enrollment today by clicking on the following link: EDISS 'Connect'.

 

Getting Started Checklist

For providers, the initial registration process requires a billing NPI to be entered to establish the account. Additional billing NPI's may be added after the account has been created.

The following information is needed for registration:

• NPI
• TIN
• Contact/demographic information
• Vendor Submitter ID (If a clearinghouse or billing service will be utilized)

 

Note: EDISS does not send out a notification once a transaction has been moved to production. Providers can monitor this under the Manage Transactions tab in their account, and Vendors can review the Vendors Checking Provider Status and Submitter ID tutorial below.

 

Connect User Guides

• Provider User Guide
• Vendor User Guide
  • Checking Provider Status and Submitter ID
  • Managing EDISS Connect Users

 

Provider Connect Tutorials

• Registration
• Adding Transactions
• Managing Transactions
• Provider Account Management

 

Vendor Connect Tutorials

• Registration
• Managing Transactions
• Managing Providers
• Vendor Account Management

 

Testing for Iowa Medicaid

EDISS utilizes EDISS Connect for Iowa Medicaid Testing. To test for the Iowa Medicaid line of business, follow the steps below:

• Complete the registration process on the EDISS Connect website.
• Prior to submitting a test file, please allow 3-5 business days for the Submitter ID to be assigned to the NPI. The Submitter ID will be located in the Connect account for the NPI.
• Submit your test file. Please ensure there is a 'T' indicator in the ISA15 and send at least 10 test claims in the file.
• Once you have submitted your test file, you will receive a 277CA.
  • If accepted, EDISS will confirm the accepted 277CA and ensure your 837 transaction is approved in EDISS Connect.
  • If rejected, the 277CA will provide details of what the rejection is for so you can correct and resubmit. If assistance with the rejection is needed, you can call EDISS.
• Allow 72 hours for test file reviews.

 

WebPortal Additional Access

• Web Portal Additional Access allows individual users to access the IME Web Portal on behalf of a provider.
  • This access will allow each individual user to perform real-time eligibility, claim status, and prior authorization requests.
  • This access does not grant the user access to submit batch transactions as all batch transactions must be performed by the provider-level account.
• Web Portal Additional Access users are created and approved by the provider within their EDISS Connect account.
  • Additional Access User Registration in EDISS Connect
• Once created and approved, each Web Portal Additional Access user will be receiving a fax containing their individual login information.

 

ACA Operating Rules

• ACA Operating Rules for Eligibility and Claim Status transactions
• ACA Operating Rules Registration Form