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Production Alerts

Title Submitters Affected Description
Duplicate Remittance Advice - Occurred 08/10/2022 For IA Medicaid Submitters Duplicate 835s may have been sent to a subset of IA providers. No action is needed; we apologize for the inconvenience.
IA Medicaid Web Portal Maintenance - Resolved 07/31/2022 For IA Medicaid Submitters The IA Medicaid Web Portal was down on Saturday, 7/30/22 from approximately 6am to 11am. The Portal was also down on Sunday, 7/31/22 until 12:45pm due to maintenance.

Production Alert Archives

 

What's New

New Code K1034 Not in PC-ACE
For PC-ACE Submitters

The new code K1034 for OTC COVID tests is not currently included in PC-ACE. Providers using PC-ACE should manually add this code if needed for billing. To add the code in PC-ACE, users can click Reference File Maintenance, navigate to the Codes/Misc tab, click HCPCS under the Shared column, and click New to enter the code information. The code will be included in the next PC-ACE release.

 

Informational NCE Began March 27, 2022
For All Medicare Submitters

Informational Noridian Custom Edits (NCE) went live for Part A and for Part B on March 27, 2022.

 

NCE populate in the STC elements of the 277CA with distinct code sets that can be cross-referenced to the NCE Spreadsheet. To assist submitters' NCE review, Noridian established edit spreadsheets for Part A at https://www.edissweb.com/blue/reports/nce-pa.html and for Part B at https://www.edissweb.com/blue/reports/nce.html.

 

Informational edits set on claims but do not cause them to reject. Claims that hit informational edits will process through to the payer. These can be distinguished from NCE that do cause the claim to reject by the STC codes. Informational Edits will appear in the STC segment as A2:20:PR, while the rejecting edits will appear in the STC segment as A3:23:41

 

Informational NCE example:

 

STC*A2:20:PR**WQ*********SMARTEDIT PATTERN 8446 INFORMATIONAL. DIAGNOSIS CODE T8453XD COULD INVOLVE THIRD PARTY LIABILITY AND OR SUBROGATION OF BENEFITS.~

 

Rejecting NCE example:

 

STC*A3:23:41**U*********SMARTEDIT PATTERN 45 PER MEDICARE GUIDELINES TEAM SURGERY IS NOT PERMITTED FOR PROCEDURE CODE 99214.~

 

New TIN Effective 1/1/2022
For All Medicare Submitters

Submitters may have noticed a new TIN appearing on their 2022 remits. Noridian implemented a new TIN effective 1/1/2022. It is correct for remits to reflect a TRN*03 of 1262326076.

 

Using the Gateway SSPR for Password Resets
For All Submitters

EDI Support Services (EDISS) requires all submitters to use the Gateway Self-Service Password Reset (SSPR) website to gain access to their account when their password has been forgotten or has expired.

 

The "Forgot password?" option uses the security questions and answers that were created during registration. EDISS recommends Gateway users store their security questions and answers in a safe and secure location where they can be accessed for future use.

 

To access the Gateway SSPR,

 

For help using this feature,

 


 

 

 

Current System Status

Quick Links

Scheduled Maintenance Downtime
for HIPAA Production Line

 

 

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