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EDISS Connect Status Checks

For All Submitters

Effective July 1, 2019, all production status checks will be required to be done through the EDISS Connect website. Anyone calling to verify a provider's status or locate the provider's Submitter ID, will be redirected to their vendor/provider profile to review the information. The following are a list of helpful tips:

  • EDI Support Services (EDISS) suggests that large facilities or vendors designate a person to be in charge of creating individual users for their EDISS Connect accounts.
  • EDISS Connect users will go inactive after 60 days of in activity and be removed from the account after 90 days of inactivity.
  • To view the transaction status and locate the provider's Submitter ID:
    • Providers: Select Manage Transactions and click on the NPI
    • Vendors: Select Manage Processing Providers, search for the NPI and then click on it

For instructions on how to add a user or check provider status, there are User Guides for both providers and vendors at, select your state and then select Registration.

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May 7, 2019