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Production Alerts

Title Submitters Affected Description
EDISS Call Center Phone Lines Downtime - Resolved 10/15/2021 For All Submitters Network Slowness: Noridian is experiencing network slowness, which is impacting contact center phone staff. The telephone system has been shut down until the issue can be resolved. EDISS apologizes for any inconvenience and is working to resolve the issue as soon as possible.

Production Alert Archives


What's New

Part A NCE Began July 25, 2021
For All Medicare Submitters

Noridian Custom Edits (NCE) for Part A submissions went live on July 25, 2021.


NCE populate in the STC elements of the 277CA with distinct code sets that can be cross-referenced to the NCE Spreadsheet. To assist submitters' NCE review, Noridian established edit spreadsheets for Part A and for Part B at These lists will grow as new edits are created and rolled out.


NCE integrate with existing claims acknowledgement reporting (277CA) on 837 electronic claim submissions. NCE report in the 2200D STC and 2220D STC segments.


An example is included below:




Using the Gateway SSPR for Password Resets
For All Submitters

EDI Support Services (EDISS) requires all submitters to use the Gateway Self-Service Password Reset (SSPR) website to gain access to their account when their password has been forgotten or has expired.


The "Forgot password?" option uses the security questions and answers that were created during registration. EDISS recommends Gateway users store their security questions and answers in a safe and secure location where they can be accessed for future use.


To access the Gateway SSPR,


For help using this feature,





Current System Status

Quick Links

Scheduled Maintenance Downtime
for HIPAA Production Line