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Production Alerts

Title Submitters Affected Description
PPACA, Real Time and Fastbatch Connection Error - Resolved 11/26/2025 For All Submitters EDISS is experiencing connection errors with PPACA, Real Time Transactions and FastBatch on 11/26/2025.
Medicare 277CA Delivery Delay - Resolved 11/17/2025 For Medicare Submitters Medicare 277CA delay for a subset of files submitted from 10/24/2025 to current.
Medicare 277CA Delivery Delay - Resolved 10/20/2025 For Part A&B Submitters EDISS is experiencing Medicare 277CA delivery delays for a subset of Part A and B providers. We apologize for any inconvenience.

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What's New

HETS Attestations in EDISS Connect

For All Medicare Providers

You may have received a notification from your Vendor regarding the May 11, 2026, requirement to have a HIPAA Eligibility Transaction System (HETS) Attestation completed to continue to submit through HETS for eligibility. EDI would like to provide the following tips for completing this process:

  • Providers accessing their account after 90 days of inactivity will need to create a new user via the "90 Days Since Last Login" link at https://connect.edissweb.com/
    • If you are unsure of the Submitter ID, you can utilize the Submitter ID Lookup? tool on the login page. This tool is exclusive to Providers only.
  • View the instructions located in the HETS Attestations document by visiting: https://www.edissweb.com/web/cgpblue/registration
    • This will show you where to view your Attestations
    • How to complete a new Attestation

EDISS Recertification

For All Providers and Vendors

EDISS Recertification is completed annually through the EDISS Connect registration website. The contact listed in the EDISS Connect account for providers and vendors will receive an email when it is time for them to complete their EDISS Recertification.

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Current System Status

EDISS System Alerts  

Alert #1: For MED A CA, NV and HI: EDISS experienced a file send delay for the week of 4/13/2026 thru 4/17/2026. No action is needed from these submitters and EDISS is working on resubmitting these impacted files.

Alert #2: For All Submitters: EDISS has identified a limited issue that impacted EZComm inbound files submitted between Sunday, April 19 at 8:00 AM thru Monday, April 20 at 8:00 AM (CST). This issue prevented them from processing correctly in our system. 

Once this issue was identified, it was resolved promptly. However, due to the nature of the issue, files submitted during this timeframe cannot be corrected on the EDISS side. If your files were submitted during this timeframe via EZComm and you have not received the expected reports and the claims are not on file with the payer, we kindly ask that you resubmit the affected files.

EDISS Gateway System

Available  

Production IA Medicaid Web Portal

Available  

Last Updated 4/23/2026 4:16 PM (CST)

 

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