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TRN Acknowledgement Report Error
For All Submitters
Due to the connectivity issues EDISS experienced from 9:00 AM, July 13, 2014, through 9:00 AM, July 15, 2014, any files sent that received a message on the TRN Acknowledgement report indicating "Processing problem, Deliver_File, cannot proceed with file", will need to be resubmitted.
EDISS apologizes for any inconvenience this may have caused.
For All Medicare Part A and B Submitters
EDI Support Services (EDISS) is experiencing a claims processing delay. Due to this issue, the 277CA Acknowledgement reports are delayed. No Submitter action is required. A follow-up email will be sent once we are within our 2-4 hour standard processing timeframe.
Remittance Advice Error
For Medicare Part A AK, ID, OR, WA and Legacy for CA, HI and NV Submitters
EDI Support Services (EDISS) has been made aware by Medicare Part A that the Remittance Advice delivered on July 10, 2014, for Medicare Part A AK, ID, OR and WA and Legacy Providers for CA, HI and NV, contained inaccurate financial information. Noridian, CMS, FISS and the Datacenter are working together to ensure the payment system is restored.
New financial cycles will be run to produce correct payments, Remittance Advice and ERAs which will include July 9, 10 and 11th. Submitters are advised to back out any posting completed off of this Remittance Advice. A follow-up email will be sent when the issue is resolved.